WE ANTICIPATE SIGNIFICANT SHIPPING DELAYS DURING THE HOLIDAY SEASON AND CANNOT GUARANTEE SHIPPING ESTIMATES. If your package is time-sensitive, we recommend choosing UPS Ground, which is less prone to setbacks.
All orders ship from our warehouse in New Jersey usually within 1-3 business days. This may extend during and after Black Friday. Most orders are carried by USPS but yours may be delivered by another carrier if they're more efficient for your order. Orders over $100 may require a signature on delivery to prevent lost/stolen packages.
Please be careful when entering your address. If the address you provide in incorrect, we are not responsible for reshipment or reimbursement.
International packages may be subject to additional duties, taxes, or other fees for which the customer is responsible. Delivery times vary and may take up to or exceed 4 weeks to be delivered, depending on the destination and customs delay. Returns for international shipments are not accepted.
Standard shipping (4-10 days) - $6.25
We offer free Standard shipping on orders $75+
Varies by size and weight.
NOTE: International orders may be subject to additional fees, duties, or taxes incurred upon delivery. The customer is responsible for the payment of these fees, etc.
Orders are typically shipped within a day of the order being placed. Once the order ships, it cannot be changed or cancelled.
If a change needs to be made, send an email to firstname.lastname@example.org with your order number and relevant details. We cannot guarantee the order will be changed / cancelled prior to shipment.
Orders are typically shipped within 1 business day. Shipping times vary depending on the destination and the requested shipping method.
Most US shipments are delivered within 7 days, though shipments during the holiday season (Nov/Dec/Jan) may experience significant delays. International shipments may take 2-4 weeks to arrive.
Payment for orders is made upon placing the order.
Tracking and delivery notifications are not always accurate - carriers may scan your package as delivered prior to delivery. If your package is marked as delivered and you haven't received it, in most cases it will be delivered within a few days.
If your package hasn't been delivered and tracking hasn't updated in a while, it's likely that the package is lost. We unfortunately don't have any more information regarding the whereabouts. Please file a claim with the carrier. If there's no resolution, send us an email to email@example.com so we can get you a replacement or a refund.