What can we help with?
Orders are typically shipped within a day of the order being placed. Once the order ships, it cannot be changed or cancelled.
If a change needs to be made, send an email to firstname.lastname@example.org with your order number and relevant details. We cannot guarantee the order will be changed / cancelled prior to shipment.
Orders are typically shipped within 1-3 business days. Shipping times vary depending on the destination and the requested shipping method.
Most US shipments are delivered within 7 days. International shipments may take 2-4 weeks to arrive.
When your order ships, you'll receive an email with tracking information. You can also find tracking on your Account page - just click your order number.
A founding principal of Happy Earth is to put people and the planet first, and this means manufacturing responsibly. Compared to the harmful practices of fast fashion, our manufacturing schedule is slow.
Most of our items are stocked twice per year - so it's likely to take weeks to months to restock most items. If we know when a specific item is going to be restocked, we'll include that information on the product page.
You're welcome to sign up for a re-stock notification on the product page as well.
Need more assistance? Send us a message: