Type of Return	Fee
Exchange	$0
Return for Store Credit	$0 (+$10 credit bonus, once per order)
Return for Refund	$5 Restocking Fee. Shipping Label: pass-through cost, varies.

Orders ship from our US warehouse and are typically processed within 1–2 business days via USPS and UPS. Special requests may be accommodated at the customer's expense.

Shipping Option	Order Total	Shipping Cost
Standard Shipping	$125+ $0–124.99	Free $6.95
USPS Priority Mail (AK, HI, US Territories)	All Orders	$12.95

Please check your shipping address at checkout. If it needs changing, email us and we'll do our best before dispatch. Once an order ships we can't change the address or re-ship to a different one.

Orders to these countries ship from our warehouse in Cinnaminson, New Jersey:

Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

United Kingdom — nothing further to pay on delivery. UK VAT is included in the price you see and is collected at checkout. On larger orders, where the value of the consignment exceeds the threshold set by UK law, customs duty and import VAT are calculated and collected at checkout too, and express delivery options only will be offered so your parcel can travel with the duties prepaid.

European Union — import charges are payable on delivery. Prices exclude import VAT and customs duty. Your order is imported into your country in your name, and the carrier or the customs authority will charge these separately before delivery; delivery may be held until they are paid. Since 1 July 2026 EU customs duty applies to imported orders of any value, so a charge will normally arise even on a small order. These amounts are set by the authorities in your country, are outside our control, and we can't estimate them in advance.

Exchanges are not available on European and UK orders. If you need a different size or colour, return for store credit — no fee, a €10 bonus on top, and the credit reaches you as soon as we receive your return so you can reorder right away.

Type of Return	Fee
Return for Store Credit	€0 (+€10 credit bonus)
Return for Refund	€0. Return shipping at customer's expense.

Shipping is quoted at checkout at the carrier's live rate for your address, weight and chosen service — you'll see the exact cost before you pay.

Processed within 1–2 business days. Delivery times vary by service and destination and do not include time in customs clearance. Please check your address at checkout — once an order ships we can't change the delivery address. Returns go back to our New Jersey warehouse; your RMA confirmation will include the return address.

EU Right of Withdrawal (EU member states) and UK cancellation rights: under EU consumer law (Directive 2011/83/EU) and the UK Consumer Contracts Regulations 2013 you may withdraw from your order within 14 days of delivery without giving any reason, and you then have a further 14 days to send the goods back. We'll refund the full product price plus the cost of our least expensive standard outbound shipping within 14 days of receiving your return, or your proof of shipment, whichever is earlier. Return shipping is at your expense; if we failed to tell you that clearly before purchase, we'll cover it. Within this window the $5 restocking fee does not apply, goods need not be in their original packaging, and "Final Sale" restrictions do not apply — those terms govern only discretionary returns made after the statutory period. The withdrawal right does not apply to items made to your custom specifications or personalised to your order.

Diminished value: you are free to handle and try on items as you would in a shop. We may deduct from your refund only where handling goes beyond what is needed to establish the nature, characteristics and functioning of the goods — signs of wear, removed tags, or damage caused after receipt.

Faulty or incorrectly described items are covered by your statutory rights regardless of the time limits above, and we pay return shipping in those cases.

Orders to every other destination also ship from our warehouse in Cinnaminson, New Jersey — including Andorra, Australia, Canada, Iceland, Liechtenstein, New Zealand, Norway, San Marino, and Switzerland.

Shipping is quoted at checkout at the carrier's live rate for your address, weight and chosen service. Any import VAT, duties or customs fees charged by your destination country are your responsibility and are billed separately by the carrier on delivery — they are set by your local authorities and we can't estimate them in advance.

Exchanges are not available outside the United States. Return for store credit — no fee, plus a bonus credit on top — or for a refund. Both go through the returns portal below, the same as every other order.

Type of Return	Fee
Return for Store Credit	No fee, plus bonus credit
Return for Refund	No fee. Return shipping at customer's expense.

Processed within 1–2 business days. Delivery times vary by service and destination and do not include time in customs clearance. Returns go back to our New Jersey warehouse; your RMA confirmation will include the return address. Return shipping is at your expense and we don't provide prepaid return labels for orders outside the US. We can't refund import VAT, duties or carrier fees you paid to your destination country — those must be reclaimed from your local customs authority, and we'll supply documentation on request.