Frequently Asked Questions
1. An item is out of stock. Do you know when they'll be in stock?
Most of our items are only stocked once or twice per year. Contrary to fast fashion, our supply chains are designed around sustainability. This limits our ability to quickly restock sold out items.
2. When will my package arrive?
We can usually ship orders within 3 days of purchase, and domestic (US) shipping times are between 1 and 4 additional business days. Standard shipping may take longer, depending on the number of packages USPS is currently shipping. If your order includes a pre-order item, we will not ship your order until that items comes in.
3. Are you looking for ambassadors?
Yes! You can apply on our Ambassador page.
4. How do I return or exchange my items?
Please visit our Returns page.
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