Orders are typically processed within 1-2 business days. This time may increase during November and December. We utilize USPS and UPS for shipping orders within the US.
|Shipping Option||Order Total||Shipping Cost|
$0 - $74.99
|Expedited Shipping||All Orders||$9.95|
$0 - $199.99
International orders may be subject to additional duties. We offer the option to prepay duties so there are no surprises upon delivery.
Returns & Exchanges
We accept returns and exchanges for items that are unworn and unwashed within 30 days of purchase. Marked down items are not eligible for returns.
We offer two options for shipping your returns:
- Drop your item off at a Happy Returns Bar. We'll show you the closest location, or you can check here. This is an eco-friendly, label-free and packaging-free option.
- Mail your return. Print a label and affix it to the original packaging with the return items inside.
OUR COST OF RETURNS TRANSPARENCY
|Cost per Item||Description|
|$1.25||Return Confirmation, Organization, and 3-Point Inspection|
|$2.40 - $5.10||Eco Dry-clean + Press|
|$0.75||Receive, Re-assess, and Re-stock|
|$10.15 - $12.85||Total Cost to Happy Earth per Returned Item|
We charge $7.99 per item returned for a refund.
Exchanges are free. Returns for store credit are free.
If you have multiple items to return, please reach out and we can provide a direct shipping label. This will substantially lower the shipping fee associated with Happy Returns. If you are confident the item is unused and good-as-new (no stains, no hair, no pet fur, no smells, no tears) we will receive, inspect, press, and restock the item for just a $2 fee per item, in addition to the shipping label.
International customers are responsible for return shipping costs, and duties are not refundable. International exchanges are not currently supported. Please email firstname.lastname@example.org to start the return process.Start a Return